[ThePank]

I ordered a scooter from TN Trading Company LLC and explained the order needed to make it to my house on or before Thursday, April 10th, they agreed, the order was placed and my American Express card charged on March 25th. I made several calls to TN Trading, the number and dates are listed on my cell phone bill which is sufficient proof they were made to try and find out about the status of the order. On April 4th I was told the order had been miss placed and hadn’t left the warehouse, but the shipping company would contact me on Monday the 7th. The company did call and said the scooter had arrived in Bakersfield which is about 45 miles from my home. I again explained that the scooter had to be delivered no later than the 10th or I wouldn’t be there to accept the order, they agreed. I called on Thursday morning the 10th, the day they promised delivery and was told the driver had a flat and couldn’t find a shop to repair it, called around noon and was told by the same person that the driver had had a wreck and it probably couldn’t deliver that day. I made one more call in the afternoon again to the same person and they denied receiving any calls. They did call Friday morning the 11th already knowing I wouldn’t be there to accept delivery. The call came in on my cell phone and not being home I had to refuse delivery.
TN Trading made on further attempts to deliver the product, still have my money and have told my if I wanted to sue them they would see me in Michigan. The scooter was shipped from LA but evidently they are registered in Michigan. I was told when I refused delivery even though I wasn’t there I fortified my money and the scooter. They will have I’m sure a different story but remember they have the scooter, my money and have not made another attempt to deliver the product. Also the price was listed as $1299.99, free shipping and handling. I agreed to pay $50 extra for lift gate service. I have a bill and was charged $1000 for the scooter and 349.99 shipping. Sounds like part of the charge was shipping which means they started out being deceptive. I can produce evidence of all the above mentioned calls and the billing statement but they can’t produce a delivery confirmation or refund slip. Web address ordered from E-Commerce